Information Technology and IT-Enabled Services are the backbone of modern businesses, enabling organizations to operate efficiently, innovate, and stay competitive in the global market.
• IT: Refers to the use of computers, software, networks, and other digital technologies toxmanage, process, and store information. – Includes hardware, software, and infrastructure.
• ITES: Refers to services that leverage IT to deliver business value. – Includes services such as Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), and IT consulting.